There are such a group of people in Huaquan, who come and go in a hurry, leaving footprints in many areas at home and abroad; they, at any time, walk into the generator set use site, communicate face-to-face with customers, ensure the quality of products, and add luster to Huaquan.
This team is the Huaquan after-sales service team. They are witnessing the operation of each generator set with their footsteps. They are a solid bridge between the company and customers. They are trained internally and externally. They are always on the road to escort the power safety of users. , To contribute to the high-quality development of the city.
For most of the year, they are either in service or on the way to after-sales service. Huaquan Power's customer base is huge, spreading across the country. The environment in which customers are located is different. Huaquan’s working environment is often accompanied by wind and frost, rain, snow, and scorching sun. Faced with the intense work pace and harsh working environment, they always laugh off. Because satisfying customers is an inexhaustible driving force for them to move forward.
Whenever the after-sales master returns to the residence after finishing a day of work, he will habitually record the work situation of the day, analyze the incurable diseases encountered during the day and the solutions, sum up and exchange experiences with each other, aiming to better serve the customers. In recent years, as the company’s new product categories have increased, the after-sales service center will often organize technical training. Through learning, Huaquan’s after-sales service personnel have become more confident, and their footsteps on the road have become more and more determined.
